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What protections do I have as a client if things go wrong?

Firstly, Kelida Homes holds all necessary licences and insurances, including public liability insurance, worker’s compensation and home warranty insurance in case of any issues.

However, one of the most important pieces of paper regarding your project is the contract you sign with us. Our clear, detailed contract ensures protection for both you and us. Our contracts include the following things to ensure potential disputes are avoided:

  • A clear description of the work
  • A clear inclusions and exclusions list
  • An inclusive, reasonable and clear agreed contract price 
  • The process for resolving disputes should they arise
  • The key construction stages and review process 
  • The progress payment schedule.

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