An enjoyable experience throughout the whole process is paramount; minimising surprises is the proven key to success; and drilling down to the detail is the key to minimising surprises. With your money on the line, avoiding cost overruns is always our key priority. Therefore, we do the work early on to nail down the budget. We will always provide you with a comprehensive, clear, understandable quote that has as many items as possible included – as well as a contingency fund. We ensure this is highly detailed but not full of builders’ jargon that will look like gobbledygook to you.
What should I do if I have any concerns or questions about the project or process?
Talk to us! It’s critical that we can communicate openly, honestly and clearly about any concerns or issues. Raising any